DaVinci Health Read Reviews

Extremely disappointed with Da Vinci Hospital. I requested a quote for an MRI of the neck and shoulder and was quoted €855. Despite booking based on this, I faced nearly a 1-hour delay at my appointment on May 9. The MRI staff were professional, but afterward I was left waiting over 45 minutes for the doctor, who gave me two separate reports. At payment, I was wrongly told the cost was higher, and only after showing proof was it adjusted. The receptionist struggled with the system, delayed payment processing, and initially refused to issue a receipt—crucial for insurance. After several calls and much insistence, I finally got a printed receipt—at 9 PM. A previous visit for a work medical also involved disorganization. Such experiences are unacceptable, especially for patients in pain. I will not return and hope this helps others make informed choices.

very smooth, helpful and efficient.

I had a wonderful experience at Davinci Hospital.. The staff was incredibly accomodating and attentive.. They made me feel comfortable. A big thanks to the entire team for your excellent service.

I would like to thank the whole team at Da Vinci Health for my recent very positive experience...starting with Dr Melvin D'Anastasi...very professional & attentive ...Dr Jeremy Fleri Soler who was also very professional , kind ,helpful & extremely reassuring ... Ms Simone Spiteri who went above & beyond to attend to all my needs..Mr Thomas Armatys..very thorough & attentive ...all the nurses & the exceptional surgical team including Mr M Mifsud . .....Ms Mariella Tonna ...all the receptionists......& last but definitely not least ...my surgeon Mr Clifford Caruana...who was extremely professional , kind & attentive throughout... giving me absolute peace of mind! I hope I have not missed anyone I crossed paths with at Da Vinci....thank you all for your invaluable help & kindness...I am truly grateful...God bless you all.

Impressed with the excellent service. Staff is very helpful and caring. Will definitely choose this hospital again.

Very good experience ! I had to remove stiches on my daughter's face ! I was in holidays in Malta ! I wrote to the clinic the week-end before Christmas ! they answered very fast ! we came on monday before Christmas ! the welcomer was very helpfull ! the 2 nurses very pro ! and the doctor did a super job ! my daughter was under stress but they did all the remove with quiteness and hunour ! THANK'S a lot for your professionalism !

I’m deeply impressed by the excellent service provided by the entire team at Da Vinci Clinic. Dr. Danny Croucher was incredibly attentive while examining my mother after her bad fall, ensuring she received the best possible care. His assistance in arranging a consultation with Mr. Casaletto was greatly appreciated. We are truly grateful for their professionalism and compassion. Josette Fenech

I thank Jouda for holding my hand throughout my MRI. Her positive energy went right through me and I felt so relaxed and calm.

Very worst service, they don't have any good service but they charge too much money, omg i paid 90 euros for the only advice from gastroenteroligist hahaha...bad bad bad clicnic i never saw...

I cannot praise this hospital, its Director General and all the staff, highly enough. As a family, we have been using its services since its inception. Dr Vassallo has invariably given us his personal, undivided attention on each and every visit. Moreover, I was there for an MRI yesterday. I was most impressed by the cleanliness throughout even though I could see that there are building works going on. Certainly a feather in the caps of the cleaners and maintenance team. Congratulations to all.

I was sent here by Spinola clinic for kidney stone scans. It was arranged in 24 hours and I had my scans done on time and was sitting with the doctor 20 mins later to go through the results and what I needed to do. Yes, the ground floor is a bit of a mess with renovations, but level 1 is a professional setup as expected and the service and timeliness were excellent.

Excellent service

Finally they hired very helpful and nice staff ,she was very nice to eveyone .thank you franchica ☺️

Receptionists are very rude with the client. 3 times i visited for a single blood report. (I clearly specify the receptionist that i will collect my report directly) finally they sent me by E Mail. Even after 3 visits I didn't receive my report 🙏. I never recommend this clinic.

Bad behavior from reception staff. Rude language and charge 1 euro for mask and insult in front of every one. Last three times I do medical there now decided not any more. Not RECOMMEND TO ANYONE BAD RECEPTION STAFF

Very bad behavior from reception staff.insulting the people who approach them. Doctor, nurse good

Booking experience was great, including friendly follow ups (twice) to make sure I was coming and would be on time. Sadly, although I arrived on time, I'm still made to wait with two other patients still waiting to visit my doctor before me. The building is still under construction, with areas being worked on exposed for all to see. This is not what I expect to see in a hospital, even more so a private one. (Edit: am lowering from 2 stars to 1 star, as I've now been waiting more than 30min past my appointment time)

Very poor service and staff is not well trained beside very rude. Just for a normal face mask charging 1€ which is way alot since the customer is paying for thier services fee. Not recommended.

One of the worse reception staff I ever seen . They don’t know how to speak softly

Would not recommend poor customer service to say paying private, kept waiting 40 minutes after appointment time, no one said any delay. Went back to reception no one seemed interested. When went to,pay no thank you. definately will not be using again

Very bad attitude and they don't listen even doctors. We have appointment in 5 pm and we have an emergency issue. Our doctor explained it's emergency and we need to enter in 5 pm but they made us wait very very long time. They don't understand and don't care anything.