Cookie Policy

WUPDOC COOKIE POLICY
 

1. INTRODUCTION & SCOPE

This Cookie Policy ("Policy") applies to the website and associated software applications operating under the domain name https://www.wupdoc.com, owned and operated by Wupdoc B.V. ("Wupdoc", "We", "Us"). Cookies mentioned in this Policy are utilized to enhance your browsing experience, deliver personalized healthcare matchmaking services, maintain platform security, and analyze digital advertising efficiency. The usage of cookies complies with applicable data protection legislation, primarily the EU General Data Protection Regulation (GDPR) and the ePrivacy Directive.

Wupdoc reserves the right to update, modify, add, or disable cookies on the platform. Any changes made to this Policy become effective immediately upon publication on https://www.wupdoc.com.

By continuing to browse our website or interacting with our Cookie Banner, you approve the use of cookies in accordance with this Policy. If you do not wish cookies to be stored on your device, you can manage your preferences via our Cookie Consent Manager or adjust your browser settings. Please note that disabling essential cookies may restrict your ability to utilize certain interactive platform features, such as In-App Chat or Offer Request submissions.

2. WHAT IS A COOKIE AND WHY DO WE USE THEM?

Cookies are small text files sent by web servers to your internet browser and saved on your device (computer, smartphone, tablet) when you visit a website. 

Wupdoc uses cookies for the following explicit purposes:

• Technical Operation: Providing essential technical infrastructure required to navigate the platform safely.

• Analytics & User Habits: Collecting aggregate data regarding website usage patterns, session duration, and page interactions.

• Security & Fraud Prevention: Detecting security breaches, preventing unauthorized access, and verifying IP traffic required under legal obligations.

• Targeted Marketing: Displaying tailored advertisements based on user interests, evaluating ad campaign efficiency, and supporting remarketing campaigns on platforms like Meta and Google.

3. TYPES AND FUNCTIONS OF COOKIES USED

• Mandatory / Strictly Necessary Cookies: Essential for the website to function properly. They enable basic features like navigation, secure login, and remembering session actions. These cookies do not store personally identifiable data and cannot be switched off in our systems.

• Performance & Analytics Cookies: Help us understand how visitors interact with Wupdoc by collecting anonymous reports on visited areas, time spent, and error messages.

• Functionality Cookies: Remember user preferences, such as selected language and geographical region, providing an enhanced and personalized experience.

• Targeting / Advertising Cookies: Used to deliver relevant advertisements tailored to user interests and limit ad frequency. These cookies track IP addresses and browsing habits across sites and may share pseudonymized data with digital ad networks (e.g., Meta, Google, Yandex).

4. COOKIES UTILIZED ON WUPDOC

5. MANAGING AND DELETING COOKIES

First-party and third-party cookies can be managed or revoked at any time via your browser settings. You can follow the browser-specific guides provided below:

• Google Chrome: Settings -> Privacy and Security -> Cookies and other site data

• Mozilla Firefox: Options -> Privacy & Security -> Cookies and Site Data

• Opera: Preferences -> Advanced -> Privacy & Security -> Cookies

• Safari: Preferences -> Privacy -> Cookies and website data

• Microsoft Edge: Settings -> Site permissions -> Cookies and site data

6. YOUR GDPR DATA SUBJECT RIGHTS & CONTACT

Under GDPR and applicable data protection legislation, you hold the following rights regarding your personal data collected via cookies:

• Learn whether personal data is processed and request information regarding processing purposes,

• Learn about third parties to whom data is transferred domestically or internationally,

• Request correction of incomplete or inaccurate data,

• Request erasure or deletion of cookies when legal grounds cease,

• Request compensation for damages incurred due to unlawful processing,

• Object to automated profiling or adverse analytical outcomes.

Contact & Complaint Channels:

You may convey your formal data subject requests along with identity verification documents through:

• Email: support@wupdoc.com (with or without electronic signature),

• Physical Mail / Notary: Wupdoc B.V., Sloterweg 303 1171 VC Badhoevedorp, Amsterdam, Netherlands.

We commit to responding to your request free of charge as soon as possible and within no longer than 30 (thirty) days. You also maintain the statutory right to lodge a complaint with a data protection authority in your country of residence (e.g., the Dutch Data Protection Authority - Autoriteit Persoonsgegevens).