MCAN Health is a renowned medical travel company based in Istanbul, Turkey, with a global presence in the United Kingdom. Since 2015, it has been offering a wide range of services, including plastic surgery, dental treatments, hair transplants, and weight loss surgeries. With carefully selected contracted surgeons at accredited hospitals and a luxurious clinic in Istanbul, MCAN Health ensures excellent medical journey experiences for patients worldwide, living up to their motto "beauty for everyone.
MCAN Health guarantees customer satisfaction through its skilled multilingual team, internationally accredited quality, and extensive years of experience.
How was your experience with MCAN Health?
Zaka1997
Spain
21 April, 2023
kareem hisham
United Kingdom
18 April, 2023
MCAN Health, headquartered in Istanbul, Turkey, and with a global presence in the United Kingdom, has been providing diverse medical services since 2015, specializing in hair transplantation, dental treatments, and plastic surgery. They carefully select and assess contracted surgeons who work in internationally accredited hospitals and a luxurious clinic in Istanbul.
The company's primary goal is to offer exceptional medical journey experiences to patients worldwide, aligning with their motto, "beauty for everyone." They prioritize patients' well-being by employing cautious surgeon selection, treating patients like family, and valuing their feedback. The impressive 8.8 score in the NPS survey reflects their commitment to outstanding customer service.
With a patient-centric approach, MCAN Health has achieved significant milestones and established itself as a leading pioneer in medical travel coordination.
MCAN Health was established with the aim of providing comprehensive and internationally accredited services to patients coming from abroad. Commencing its operations in September 2015, MCAN Health has garnered numerous awards thanks to its patient-centric approach, with the most recent being the "Most Successful Healthcare Tourism Institution of the Year" award bestowed by Health Volunteers Turkey in 2023. With an unwavering commitment to continually elevate service quality, MCAN Health has initiated surveys that measure customer satisfaction, utilizing the Net Promoter Score (NPS) question. These surveys encompass the evaluation of MCAN staff, affiliated hospitals, doctors, hotel services, and transfer satisfaction.
MCAN Health takes immense pride in its impressive NPS score of 8.8, a testament to its dedication to ensuring the utmost customer satisfaction. The company further solidified its leadership in the field by earning accreditation from TEMOS, an organization that assesses international healthcare service quality standards. This accreditation underscores MCAN Health's claims of excellence, transparency, and quality in its services. Prioritizing the health, safety, and happiness of patients above all else, the company diligently evaluates its affiliated surgeons since September 2019. It meticulously measures their performance based on parameters such as complication rates and patient evaluations in NPS, creating a feedback loop for mutual development.
With its industry expertise and a track record of thousands of content and satisfied patients, MCAN Health consistently moves forward with a visionary approach. In every decision and initiative, the company strives to provide the best possible service to its patients, maintain a high level of satisfaction, and foster an environment of trust and tranquility. If you seek experience, transparency, trust, and effective communication, MCAN Health is always by your side.
Specialty: Plastic, Reconstructive and Aesthetic Surgeon
Dr. Ceran is an esteemed member of both The International Society of Aesthetic Plastic Surgery and The European Board of Plastic Reconstructive Aesthetic Surgery, boasting a decade-long career dedicated to performing aesthetic, plastic, and reconstructive surgeries. Dr. Ceran's comprehensive specialization covers a wide spectrum of plastic surgery procedures, augmented by participation in overseas courses and seminars. Notably, Dr. Ceran has earned certification in Microsurgery and Advanced Microsurgery through the prestigious Frankfurt Microsurgery Course.
Upon completing medical studies at Selcuk University Faculty of Medicine, Dr. Ceran promptly embarked on a professional journey within the domain of Plastic, Reconstructive, and Aesthetic Surgery. Throughout the years, Dr. Ceran has consistently executed exceptional plastic surgeries, earning a reputation as a prominent practitioner in the field.
Dr. Ceran underscores the individualized nature of plastic surgery and aesthetic treatments. The emphasis lies in thorough research, consultation with proficient experts, and making thoughtful decisions tailored to each person's unique circumstances. Dr. Ceran champions an artistic approach intertwined with technical expertise, yielding optimal outcomes for patients. Beyond the realm of surgical techniques, Dr. Ceran's commitment extends to deeply comprehending patients' desires and objectives, thereby facilitating their journey towards attaining the most favorable results.
Area of Expertise: Plastic, Reconstructive, and Aesthetic Surgeon.
Languages: English
A pioneer and reputable medical travel company with national and international accreditations. MCAN Health is accredited by TEMOS International GmbH along with the Turkish Ministry of Health.
All of our contracted hospitals are accredited by JCI (Joint Comission International) proving their quality.
We are also registered by UK Government and have our company, providing assistance with an advisor.
MCAN Health also has membership of TÜRSAB (Turkey Travel Agencies Association). The significance of the TURSAB license in Turkey is in enabling travel agencies and offices to lawfully operate and promote travel without facing any challenges.
